MedOptions experiencing growth and increased demand in its Telehealth division, MedOptions Connect™


November 14, 2016

Contact: Heather Laude, Communications Director
Telephone: (800) 370 -3651 ext. 1112



OLD LYME, CT – (eReleases) – MedOptions, the nation’s leading provider of behavioral health services to skilled nursing, long-term care and assisted living facilities, launched its telehealth behavioral services division, MedOptions Connect™, in early 2016 in an effort to provide enhanced care to patients in rurally designated long-term care facilities. The program has rapidly expanded, and MedOptions Connect™ is already up and running in four states (Massachusetts, New Hampshire, Texas and Ohio) with launches in Maine and Vermont scheduled before the end of the year. The company has been adding one state into service each month, on average.

In the first year of its launch, MedOptions Connect™ is already providing telehealth access to more than 2,500 long-term care facility patients with hundreds of tele-psych sessions completed each day. The division is expected to grow more than 200 percent in the next year.

This rapid expansion means that MedOptions will be able to provide patients in rural areas, who otherwise have difficultly gaining access to quality behavioral health care, with access to its large team of credentialed clinicians including psychiatrists, psychologists and nurse practitioners via its patent-pending, HIPAA-compliant, encrypted web portal. The program offers consistent weekly schedules for MedOptions clients, who otherwise may only have behavioral healthcare service once or twice a month. The program also provides critical access to services for bed-bound patients.

All of this is possible thanks to the industry-leading MedOptions Connect™ facilitated model. The program provides a trained facilitator on-site at participating facilities to manage each day’s telehealth services, preventing any extra burden on facility staff. The facilitator brings the necessary equipment with them to conduct a successful telehealth visit, and takes it with them when they leave. In long-term care and skilled nursing facilities where extra space is hard to come by, this means that no square footage is consumed on non-telehealth days.

Additionally, because telehealth is a Centers for Medicare & Medicaid Services (CMS) approved program, MedOptions Connect™ is free for all Health Resources & Services Administration (HRSA) eligible sites.

“Our facilitated model is a game changer,” Randy DioGuardi, Director of Telehealth for MedOptions said. “It has built a bridge to rural areas of the country that have been facing a real shortage of qualified behavioral healthcare providers and improves care for thousands of patients.”

For more information on MedOptions Connect™, please visit, call 1-800-370-3651 or email


About MedOptions
MedOptions ( partners with skilled nursing and assisted living facilities across the country to provide behavioral health services through the use of memory care evaluations, medication management and behavioral interventions. With multidisciplinary teams comprised of psychiatrists, psychologists, nurse practitioners and licensed clinical social workers, MedOptions clinicians are experienced in dementia and Alzheimer’s care, long-term behavioral healthcare in elderly populations and memory care services. MedOptions recently launched MedOptions Connect™, a telemedicine solution which now facilitates greater access to mental health care for patients and residents located in rural areas throughout the United States. MedOptions provides services in more than 1500 facilities, covering more than 200,000 patient beds in 17 states.